Unveiling the Journey of 337 Million Riders in the First Half of 2023

Unveiling the Journey of 337 Million Riders in the First Half of 2023

According to the Roads and Transport Authority (RTA) in Dubai, there were nearly 337 million riders on public transportation and shared mobility means in the first half of 2023. This is a significant increase from the 304.6 million riders in the first half of 2022.

The RTA attributed the increase in ridership to a number of factors, including the expansion of the Dubai Metro network, the introduction of new bus routes, and the growing popularity of shared mobility services such as e-hail rides and smart car rental.

The Dubai Metro was the most popular mode of public transportation, accounting for 36.5% of all ridership. Taxis were the second-most popular mode, with 29% of ridership. Public buses accounted for 24.5% of ridership, and marine transport modes (abras, ferry, water taxi, and water bus) accounted for 3% of ridership.

The RTA is continuing to invest in public transportation in order to make it more convenient and accessible for residents and visitors to Dubai. The authority plans to open a new metro line in 2024 and expand the existing metro network by 2026. The RTA also plans to introduce new bus routes and increase the frequency of existing bus services.

The growth in public transportation ridership in Dubai is a positive sign for the city. It indicates that residents and visitors are increasingly choosing to use public transportation instead of private cars. This is good for the environment, as it reduces traffic congestion and air pollution. It is also good for the economy, as it frees up road space for commercial use and makes it easier for people to get around the city.

“Dubai Metro ridership on both the Red and Green Lines reached 123.4 million in the first half of 2023, with the majority of riders originating at Burjuman and Union stations.” Burjuman Station served 7.25 million people on both the Red and Green Lines, whereas Union Station served 5.6 million. The busiest Red Line station, Al Rigga, served 5.4 million riders, followed by Mall of the Emirates Station (5.2 million) and Burj Khalifa/Dubai Mall Station (4.7 million). On the Green Line, Sharaf DG Station had the most ridership with 4.4 million, followed by Baniyas Station with 3.8 million, ahead of Stadium Station with 3 million, while the rest of the passengers were spread among other stations.


In the first half of 2023, Dubai Tram lifted 4.2 million riders, public buses served 83 million riders, and marine transport means (abras, water buses, water taxis, and ferries) lifted 9.1 million riders. Shared mobility means (e-hail, smart rental vehicles, and bus-On-Demand) lifted 21 million riders, and taxis (Dubai Taxi and franchise companies) lifted 96.2 million riders.

Integrated Network


RTA’s strategic and executive goals are based on the integration of different public and shared transport methods in order to create seamless traffic flow in the emirate. They involve improving and expanding the road systems, crossings, and forms of public transportation, such as the metro, tram, buses, ships, first- and last-mile mobility solutions, and shared transportation. To guarantee maximum use and efficiency of the road and public transportation networks, the plans call for modernizing technological traffic and transportation systems as well as pedestrian and bicycle facilities. They also include putting laws into place to reduce public reliance on private automobiles and increase reliance on alternative forms of transportation, such as public and shared transportation, Al Tayer said.

Exploring the Trends: What Drove 337 Million Riders?

Seamless Integration of Technology

In an era characterized by technological prowess, the integration of digital platforms played a pivotal role in shaping the transportation choices of 337 million riders. Mobile apps offering real-time transit information, ride-hailing services at the tap of a screen, and cashless payment systems seamlessly blended convenience with efficiency.

Sustainability Takes the Wheel

A conscientious shift towards sustainable practices became evident as a driving force behind the massive ridership count. The eco-conscious mindset of individuals led to a preference for shared mobility and public transport, reflecting a collective effort to reduce the environmental impact of transportation.

Urbanization and Connectivity

The rapid pace of urbanization led to increased connectivity and accessibility, encouraging individuals to opt for alternative modes of transportation. Well-connected routes, combined with evolving infrastructure, transformed public transport into a viable and attractive option for the urban populace.

Cost-Effective Commuting

Economic considerations also played a pivotal role in the transportation decisions of millions. The cost-effectiveness of public transport and shared mobility means resonated with riders seeking budget-friendly options without compromising on comfort and convenience.

Personalized Experiences Through Ride-Hailing

Ride-hailing services offered more than just a ride; they delivered personalized experiences. The ability to choose preferred vehicles, track routes, and avail additional amenities added a touch of luxury and individuality to the journeys of 337 million riders.

Sharing the Road: Challenges and Triumphs

Navigating Congestion and Traffic

While the allure of modern transportation is undeniable, the challenge of traffic congestion persists. As 337 million riders embarked on their journeys, the need for innovative solutions to mitigate traffic bottlenecks became more apparent than ever.

Embracing Multimodal Mobility

The concept of multimodal mobility—simply switching between different modes of transportation—gained traction as riders sought optimal routes and reduced travel times. This trend underscores the importance of integrated transportation systems in fostering smooth and efficient journeys.

Infrastructure and Accessibility

The transportation landscape’s evolution highlighted the significance of robust infrastructure and accessibility. The experiences of 337 million riders underscore the need for well-designed stations, ramps, and pathways that cater to individuals of all abilities.


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